General terms and Conditions
Please read the terms of use carefully before using the website www.petrazabcic.art.
The buyer can become any adult and able-bodied person, or legal entity that accepts these general terms and conditions. Minors, partially or completely incapacitated persons may order items only with the consent of their legal representative. Through the web-shop, the buyer is enabled to purchase all products that are on the seller’s website www.petrazabcic.art.
By accepting the General Terms and Conditions, the customer declares that all information provided about himself is true and correct.
By purchasing the product, the customer declares that he accepts the terms of business. The above provisions may be changed and the conditions are valid / apply at the time of ordering. The customer is obliged to inspect the updates.
Please tell us your possible disagreement with the terms in writing by email info@petrazabcic.art.
The procedure and conditions for buying / selling goods through Petra Žabčić art are defined through the following parameters: order, payment, shipping, delivery, return / complaint of goods.
The owner, the holder of all rights, the seller on the site www.petrazabcic.art is
Petra Žabčić art, obrt za umjetničko stvaralaštvo
Owner Petra Žabčić
Zvonka Vinceka 16
10 290 Zaprešić
CROATIA
OIB: 46557019544
Email: info@petrazabcic.art
IBAN: HR4423600001102912567
The Terms of Use prescribe the terms and conditions for End Users and apply to the use of the website www.petrazabcic.art. By using the Website, End Users express their agreement with the General Terms and Conditions of Business and Use and agree to use the Website www.petrazabcic.art in accordance with them. The right to use the Website is a personal right of the End User, and may not be transferred in any way to other natural or legal persons, nor is any user authorized to register other natural or legal persons. The end user is personally responsible for protecting the confidentiality of passwords, in places where they exist as such.
By using this Website, the End User confirms that he is familiar with and agrees with the General Terms and Conditions of Business and Use.
Petra Žabčić art reserves the right at any time, and without prior notice, if it considers it necessary, repeal or amend any of the General Terms and Conditions of Use and / and the Privacy Statement set forth herein. Therefore, End Users are advised to re-read the information contained in the General Terms and Conditions of Use and the Privacy Statement from time to time in order to remain informed of such changes.
This Website is privately owned. All mutual communication and interaction that takes place through this Website must be in accordance with these General Terms and Conditions and use.
All materials on the www.petrazabcic.art website are the exclusive right of Petra Žabčić art, obrt za umjetničko stvaralaštvo or are used with the express approval of the copyright holder, and the holder of rights to trademarks and / or design. ANY COPYING, DISTRIBUTION, TRANSMISSION, PUBLISHING, CONNECTION, IN-DEPTH LINKING OR MODIFYING THIS SITE IN ANOTHER WAY WITHOUT WRITTEN OFFICIAL APPROVAL OF THE COMPANY IS STRICTLY PROHIBITED !!! Violation of the General Terms and Conditions of Business and Use may lead to civil proceedings and / or criminal prosecution against the perpetrator for infringement of copyright, trademark rights, or any other form of intellectual property and ownership.
The website contains materials protected by copyright, trademark, design and others information covered by other rights of natural or legal persons, including but not limited to restrictions on, texts, photos, graphics, as well as the entire content of the website www.petrazabcic.hr, and in accordance with the regulations of the Republic of Croatia. End User may not modify, publish, transmit, participate in the transfer or sale, create derivatives, or in any way exploit any content, in whole or in part.
Copying is not allowed, redistribution, retransmission, publication or commercial use of the downloaded material without the express written permission of Petra Žabčić art company and the copyright holder.
The end user is solely and exclusively liable for damages that may result from copyright infringement rights, misuse of trademarks and other intellectual property rights, or any problems arising in connection with the publication and use of such materials.
The colors of the product on the screen may differ on different screens and on the product in person.
The user can send his inquiries and comments in writing, by e-mail on info@petrazabcic.art and Petra Žabčić art will send a written answer as soon as possible.
Prices
Prices are shown in EUR, and do not include VAT according to Art. 90 paragraph 2 of the Law on VAT, and they apply to all the methods of payment at the time of purchase. The price of the product is determined for each product individually.
Payment methods
- Cash on delivery (only for Croatia)
Upon collection, the amount of the order and the cost of delivery will be charged. - Internet banking
When choosing this method of payment, you will receive an offer to your email address with all the information required for the payment, including the account number to which you need to pay the value of the order together with shipping costs. You can then make the payment using internet banking.
The deadline for payment is 72 hours from the receipt of the order to the e-mail address.
Upon receipt of the payment, the production of the product starts, which takes 3-10 days or if unless otherwise is stated in extraordinary circumstances. After the production is completed, the product is sent.
In the case of cash on delivery, the shipment is sent after it was made within the specified period.
In the case of a cash on delivery order that is rejected upon collection, we reserve the right to request reimbursement of postage and a right to reject future orders.
Delivery
Some items such as necklaces are made exclusively after order. When the order is executed or paid, the manufacturing of the product begins.
Purchased goods are sent within the manufacture period (3-10 days) or unless otherwise stated.
The cost of delivery is automatically calculated when ordering the product and it is calculated at the end of the order.
The cost of delivery depends on the weight of the product and starts from 4,23 € for the Republic of Croatia.
For all the amounts higher than 89 €, the cost of delivery within the Republic of Croatia will not be charged.
The cost of delivery outside of Croatia depends on the weight of the shipment and it is calculated at the end of the order.
In case of any changes related to the execution of the order, the buyer will be notified immediately.
Written objections, refund, replacement
In case you are dissatisfied for any reason, you can send a complaint by e-mail to info@petrazabcic.art.
In the event of the shipment being damaged in transit, and that such damage is visible when picking up the shipment, please do not pick up the shipment.
Please contact by email to info@petrazabcic.art as soon as possible so the issue can be solved imideatelly.
In order to determine the specific order you object to as quickly as possible, state the order number, account number or your username in the objection.
Petra Žabčić art will respond to the complaint at the first opportunity, and do everything in her power to solve the issue.